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Frequently Asked Questions

Our Featured Question Answer You Should Know

When a professional carer provides supportive care services in a client's home, the term "private pay home care" describes the arrangement in which the client or their family pays for the services directly out of pocket rather than through insurance or government programmes.

Depending on the specific needs of the client, services may include personal care (such as washing, dressing, and grooming), company, meal preparation, medication reminders, light housekeeping, errand services, and more.

To make sure the quality of care is maintained, we regularly check in and perform assessments. To ensure the best possible quality of care, a team of experts oversees our caregivers and keeps an eye on care plans and client input.

We take the privacy of our clients very seriously. We follow all HIPAA guidelines and have stringent procedures in place to guarantee the privacy of any personal and medical information.

In order to make sure that the time is used efficiently and that care needs are satisfied, we usually have a minimum number of hours per visit. We can talk about this when we do the initial assessment.